How do I integrate Square Loyalty with my app?
You can integrate Square Loyalty by configuring the settings on your Square dashboard's Loyalty add-on. Once you've set up your program there, simply update and enable the feature in the Per Diem rewards section.
Can I customize the loyalty program for different locations?
Yes. With Per Diem, you can offer different loyalty perks at each location. We provide special location-based features like coupons and banners tailored to individual stores. This allows you to set unique rewards, point systems and offers that best suit the customer base at each of your locations.
What types of rewards can I offer with the Spin the Wheel feature?
You can offer a variety of rewards with the Spin the Wheel feature, including extra loyalty points that customers can redeem for prizes, discounts, or specific menu items.
What happens if a customer cancels their subscription mid-term?
If a customer cancels their subscription, they will continue to receive the perks until the end of their current billing cycle. After that, the perks will stop. However, we also offer customers the option to pause their subscription, allowing them to temporarily halt their benefits without fully canceling.
How do I track the effectiveness of my loyalty program?
We provide a monthly analytics report that you can enable to track your program's performance. Additionally, you can access regular insights on your app's dashboard, including data on your top spenders, and which loyalty programs are driving the most engagement.